Terms of Service
Effective Date: January 1, 2026
SMS Messaging Terms & Compliance
Program Description:
The neo.biz SMS messaging program delivers appointment confirmations, reminders, updates, and customer support messages to users who have booked services via our website or scheduling forms and have explicitly opted in. Opt-in is collected via web forms with a dedicated SMS consent checkbox.
Cancellation Instructions:
You may unsubscribe from SMS messages at any time by replying “STOP” to any message from neo.biz. You will receive a confirmation of your opt-out. To resume messages, opt-in again through our website or scheduling form.
Support:
For assistance, reply “HELP” to any SMS or contact us at [email protected] or call 440-671-7450 during business hours.
Carrier Liability:
Carriers are not responsible for delayed or undelivered messages.
Message & Data Rates:
Standard message and data rates may apply. Message frequency depends on your service usage and appointments.
Supported Carriers:
Our SMS service works with all major U.S. carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
Age Restriction:
Participants must be 18 years or older.
Privacy Policy:
For privacy inquiries, please visit neo.biz/privacy-policy.
Compliance:
neo.biz strictly follows the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
General Terms of Service
Acceptance of Terms:
By using neo.biz (“we,” “us,” or “our”), you agree to be bound by these Terms of Service, our Privacy Policy, and any other applicable rules. Accessing our website in any form constitutes your agreement.
Modifications:
We may update or revise these terms at any time. Continued use of our website after updates constitutes acceptance of the modified terms.
Intellectual Property Rights
Limited License:
All content on neo.biz is owned by us or our affiliates and protected by copyright, trademark, and intellectual property laws. You may use the website and content for personal, non-commercial purposes only.
Restrictions:
You may not copy, modify, distribute, sell, or create derivative works without explicit authorization. You may download or print individual pages for personal use, maintaining all copyright notices.
User-Generated Content License:
By submitting content (comments, posts, media, or other materials), you grant neo.biz a royalty-free, worldwide, perpetual license to use, modify, distribute, and publicly display your submission.
Disclaimers
Links to third-party websites do not constitute endorsements. Content, products, and services on our website are provided “as-is” without warranties. You agree to indemnify neo.biz and its affiliates from any claims or damages arising from your use of the website.
Online Commerce
Some sections of our website allow purchases from third-party vendors. neo.biz is not responsible for the quality or reliability of third-party products. Your transactions with vendors are solely between you and the vendor.
Registration & Passwords
Certain features require account registration. You agree to provide accurate information and maintain account confidentiality. Notify us immediately at [email protected]
Termination
neo.biz may terminate or suspend access without notice for violations of these Terms of Service. Upon termination, you must cease all use of the site and its content.
Governing Law
These terms are governed by the laws of the state in which neo.biz operates. All disputes will be resolved through binding arbitration in that jurisdiction.
Changes to Terms of Service
We may update these terms periodically. The latest version will always be available on our website with the effective date.
Contact Us:
neo.biz
Phone: 440-671-7450
Email: [email protected]
Website: https://neo.biz
By using our website and services, you agree to these Terms of Service.
Neobiz CRM is the all-in-one CRM and marketing automation platform built for modern businesses. Capture leads, automate follow-ups, manage conversations, accept payments, and scale operations all from one powerful dashboard.
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